Rejoice always, pray continually, give thanks in all circumstances.

For God gave us not a spirit of fearfulness; but of power and love and discipline.

Yea, though I walk through the valley of the shadow of death, I will fear no evil: for thou art with me; thy rod and thy staff they comfort me.

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Appointment

School of Marketing, UNSW Business School, University of New South Wales, Sydney, Australia

• Lecturer (Tenure Track Assistant Professor), June 2024-Present

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Education

Ph.D., Operations Management, HKUST, 2020.02-2024.06

• Advisors: Ying-Ju Chen, Guillermo Gallego, and Pin Gao

B.Sc., Math, Sun Yat-sen University, 2015.09-2019.06

Visiting Undergrad, Math & Econ, UC Berkeley, 2017 Spring

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Research Interests

Socially Responsible & Sustainable Operations; Marketing-Operations Interface; Economics of Information, Digitization, and Artificial Intelligence.

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Publications

Fairness Regulation of Prices in Competitive Markets, with Zongsen Yang, Pin Gao, and Ying-Ju Chen, M&SOM 26(5):1897-1917 [M&SOM], [SSRN], [UNSW Newsroom], [BusinessThink].

Free Add-Ons in Services, with Pin Gao, Haoyu Liu, and Ying-Ju Chen, Service Science 14(4):292-306 [ServSci].

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Working Papers

Sound of Silence: When to Conceal Attribute Information? The Roles of Consumer Search, Inventory, and Channel Structure, with Zihao Chen, Pin Gao, and Ying-Ju Chen, Minor Revision at M&SOM after 2 Rounds of Review [SSRN].

Privacy-Preserving Personalized Recommender Systems, with Ningyuan Chen, Pin Gao, and Yang Li, Under 2nd Round Review at M&SOM after Major Revision [SSRN].

Temporal Flexibility in Emission Permits Regulation, with Ying-Ju Chen, Guillermo Gallego, Pin Gao, and Mengqian Lu, Major Revision at M&SOM after 2 Rounds of Review [SSRN], [POMS-HK 2022 Best Paper Honorable Mention], [POMS-China 2022 Best Paper Second Place].

Optimal Job Assignment with Spillover Effects, with Pin Gao, Haoyu Liu, and Ying-Ju Chen, Under 3rd Round Review at Naval Research Logistics after Major Revision.

Discriminatory Pricing in Service Systems: The Curse of Non-Transparency, with Zihao Chen, and Ying-Ju Chen.

Managing Algorithm Manipulation by Human-AI Collaboration, with Jiexin Zheng and Jiali Zhou.

Acquisition or Extortion? Policy Implementation by a Powerful Principal, with Ying-Ju Chen, Guillermo Gallego, and Pin Gao [SSRN].

Selling New Product to Rationally (In)attentive Consumer, with Zheng Xie and Ying-Ju Chen [SSRN].